Our technicians can come to your sites to set up your initial deployments, offering installation, configuration and testing services to ensure a smooth rollout of your project.
Ensuring we execute on our deliverables, Mimomax can offer a project manager to act as a single point of contact for the project. From attending the weekly customer deployment meetings through to acting as the customer advocate with our in-house departments, a Mimomax project manager will provide information and follow up questions to keep the project on track and to ensure your experience of the deployment is positive.
Network Health Monitoring
Our engineers can log in to your network – either remotely or on-site – to check your network performance. From configuration through to environmental factors impacting performance, optimizing your network performance helps to maximize your return on investment.
We have specialist engineers with advanced RF, system and interface expertise who can diagnose and resolve issues relating to hardware or provide advice and recommendations during project design and deployment phases.
Mimomax offers a Repair (RMA) Service where any Mimomax equipment needing repair can be returned to a service centre for repair. This service is available to any Mimomax customer and free of charge* for any equipment under warranty.
* Conditions Apply
If you have radio spares that require re-tuning – send them back to our factory to have them retuned, ready for your next deployment.
What our customers say
The product was clearly developed to a very high standard – the entire project team were impressed. Testing was completed to a very high standard and the test report we received contained an excellent amount of information. Timescales were carefully managed throughout the project and the regular communication updates ensured project progress was clearly understood resulting in the project being delivered early.